GE Dishwasher GHD3500 series GSD3400 series User Manual

GE Appliances  
Owner’s Manual  
GHD3500 series  
GSD3400 series  
GSD3600 series  
GSD3700 series  
GSD3900 series  
165D4700P220 49-5894 7-00   JR  
 
GE & You,  
A Service Partnership.  
Safety Information . . . . . .4–7  
SyeIfrmation  
Ask any GE appliance owner and they will  
tell you we stand behind our products with  
unmatched quality service. However, did  
you know that most questions result from  
simple problems that you can easily fix  
yourself in just a few minutes? This  
Owner’s Manual can tell you how.  
Operating Instructions  
OepagIructions  
Read this Manual  
Control Panel . . . . . . . . . . . . . .8  
Control Settings . . . . . . . . .9, 10  
Dial Cycles . . . . . . . . . . . .10, 11  
Using the Dishwasher . . .12, 13  
Loading the  
Dishwasher Racks . . . . . .14, 15  
Inside you will find many  
helpful hints on how to use and  
maintain your dishwasher  
properly. Just a little preventive  
care on your part can save you a  
great deal of time and money  
over the life of your dishwasher.  
Care and Cleaning . . . . . .16, 17  
Optional Accessories . . . .18, 19  
Review the Section on  
Troubleshooting Tips  
You’ll find many answers to  
common problems here.  
If you review our chart of  
Troubleshooting Tips first,  
you may not need to call for  
service at all.    
Troubleshooting Tips  
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Before You  
Call For Service . . . . . . . . 20–24  
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If You Need Service  
Customer Service  
If you do need service, you can  
relax knowing help is only a  
phone call away. A list of toll-free  
customer service numbers is  
included in the back section.  
Or you can always call the  
GE Answer Center®at  
CsutomSrvice  
Product Registration . . . . . . . .29  
Warranty . . . . . . . . . . . . . . . .31  
Service Telephone  
Numbers . . . . . . . . . .Back Cover  
800.626.2000, 24 hours a day,  
7 days a week.  
3
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
For your safety, the information in this manual must be  
followed to minimize the risk of fire, explosion, electric  
shock, or to prevent property damage, personal injury,  
or loss of life.  
SeyIfrmation  
WATER HEATER SAFETY  
Under certain conditions hydrogen gas may be produced in  
a water heater that has not been used for two weeks or  
more. HYDROGEN GAS IS EXPLOSIVE.  
If the hot water has not been used for two weeks or more, prevent  
the possibility of damage or injury by turning on all hot water  
faucets and allow them to run for several minutes. Do this before  
using any electrical appliance which is connected to the hot water  
system. This simple procedure will allow any built-up hydrogen gas  
to escape. Since the gas is flammable, do not smoke or use an open  
flame or appliance during this process.  
OpeagIructions  
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4
 
SyeIfrmation  
Use your dishwasher only for its intended purpose as  
described in this Owner’s Manual.  
PROPER INSTALLATION  
AND MAINTENANCE  
This dishwasher must be properly installed and located in  
accordance with the Installation Instructions before it is  
used. If you did not receive an Installation Instructions  
sheet with your dishwasher, you can receive one by calling  
OepagIructions  
®
us toll-free at the GE Answer Center , 800.626.2000.  
Connect to a grounded  
metal, permanent wiring  
system; or run an equipment-  
grounding conductor with  
the circuit conductors and  
connect to the equipment-  
grounding terminal or lead  
of the appliance.  
Dispose of discarded  
appliances and shipping or  
packing material properly.  
Do not attempt to repair or  
replace any part of your  
dishwasher unless it is  
specifically recommended in  
this manual. All other  
Improper connection of the  
equipment-grounding  
conductor can result in a risk  
of electric shock. Check with  
a qualified electrician or  
service representative if you  
are in doubt whether the  
appliance is properly  
servicing should be referred  
to a qualified technician.  
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To minimize the possibility of  
electric shock, disconnect this  
appliance from the power  
supply before attempting any  
maintenance. NOTE: Turning  
the dishwasher off does not  
disconnect the appliance  
from the power supply. We  
recommend having a  
isp  
grounded.  
qualified technician service  
your appliance.  
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5
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
DO NOT…  
SeyIfrmation  
Do not tamper with controls.  
Do not allow children to play  
inside, on or with this  
appliance or any discarded  
appliance.  
Do not abuse, sit on, or stand  
on the door or dish rack of  
the dishwasher.  
Do not discard a dishwasher  
without first removing the  
door of the washing  
compartment.  
Do not store or use  
combustible materials,  
gasoline or other flammable  
vapors and liquids in the  
vicinity of this or any other  
appliance.  
OpeagIructions  
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6
 
SyeIfrmation  
WHEN USING YOUR DISHWASHER  
Use only powder, tabs or  
liquid detergents or wetting  
agents recommended for use  
in a dishwasher and keep  
them out of the reach of  
children. Cascade®  
Automatic Dishwashing  
Detergent has been approved  
for use in all GE dishwashers.  
Non-Dishware Items: Do not  
wash items such as electronic  
air cleaner filters, furnace  
filters and paint brushes in  
your dishwasher. Damage to  
dishwasher and discoloration  
or staining of dishwasher  
may result.  
OepagIructions  
Do not touch the heating  
element during or  
immediately after use.  
Locate sharp items so that  
they are not likely to damage  
the door seal.  
Do not operate your  
dishwasher unless all  
enclosure panels are properly  
in place.  
Load sharp knives with the  
handles up to reduce the risk  
of cut-type injuries.  
Do not wash plastic items  
unless marked dishwasher  
safe or the equivalent. For  
plastic items not so marked,  
check the manufacturer’s  
recommendations.  
Close supervision is necessary  
if this appliance is used by or  
near children.  
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Load light plastic items so  
they will not become  
dislodged and drop to the  
bottom of the dishwasher—  
they might come into contact  
with the heating element and  
be damaged.  
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Read and follow this  
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Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
7
 
About the dishwasher control panel.  
You can locate your model number on the tub wall just inside the door.  
Throughout this manual, features and appearance may vary from your model.  
Models GSD3415, GSD3425, GSD3435,  
GSD3610, GSD3620, and GSD3630  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
SeyIfrmation  
SHORT  
WASH  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
POTS  
LIGHT  
WASH  
HOT  
HEATED  
DRY ON  
HI TEMP  
WASH  
RESET  
NORMAL  
WASH  
& PANS  
START  
OPTIONS  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
3
1
2
Model GSD3732  
START  
START DELAY  
(HRS)  
SHORT  
WASH  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
HEAVY  
WASH  
LIGHT  
WASH  
CHINA  
HI TEMP  
WASH  
HI TEMP  
RINSE  
HEATED  
DRY  
RESET  
NORMAL  
WASH  
OpeagIructions  
OPTIONS  
CRYSTAL  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
3
1
2
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Models GSD3715, GSD3725, GSD3735, GHD3515, GHD3525, and GHD3535  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
SHORT  
WASH  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
POTS  
LIGHT  
WASH  
CHINA  
HOT  
HI TEMP  
WASH  
HEATED  
DRY ON  
RESET  
NORMAL  
WASH  
PLATE WARMER  
(HEATED DRY ON)  
& PANS  
CRYSTAL  
START  
OPTIONS  
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RINSE ONLY  
(HEATED DRY OFF)  
2
3
1
Models GSD3912, GSD3922, and GSD3933  
START  
START DELAY  
(HRS)  
SHORT  
WASH  
ENERGY OPTIONS  
CYCLES  
CYCLE  
ON  
OFF  
POTS  
LIGHT  
WASH  
CHINA  
HI TEMP  
WASH  
HI TEMP  
RINSE  
HEATED  
DRY ON  
RESET  
NORMAL  
WASH  
PLATE WARMER  
(HEATED DRY ON)  
& PANS  
CRYSTAL  
OPTIONS  
RINSE ONLY  
(HEATED DRY OFF)  
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2
3
1
8
 
SyeIfrmation  
Control Settings  
Cycles  
1
POTS & PANS 10.2 gal., 68 min. Prewash Prewash Prewash Main wash  
Prerinse Prerinse Final rinse  
or  
HEAVY WASH For heavily soiled dishes or cookware with dried-on  
or baked-on soils. Everyday dishes may be included.  
This cycle will not remove burned-on foods.  
OepagIructions  
HOT START adds 1.5 gal., 30 min to selected cycle. Rinse start selected cycle  
Preheats wash water to correct temperature.  
NORMAL WASH 8.7 gal., 68 min. Prewash Prewash Main wash Prerinse  
Prerinse Final rinse  
For loads of everyday dishes, glasses and cookware  
with medium soils. NOTE: Many dishes have lighter  
soil than normal. Choosing a cycle other than  
NORMAL WASH will save energy and water.  
LIGHT WASH 7.3 gal., 68 min. Prewash Prewash Main wash Prerinse Final rinse  
For dishes with light soils.  
CHINA CRYSTAL 5.8 gal., 68 min. Prewash Main wash Prerinse Prerinse Final rinse  
For lightly soiled china and crystal.  
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SHORT WASH For quickly washing loads of everyday dishes with  
medium soils that have not dried on, such as loads  
consisting mostly of glasses.  
RINSE ONLY 2.8 gal., 9 min. Prerinse Final rinse  
For rinsing partial loads that will be washed later.  
Do not use detergent.  
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PLATE WARMER For warming clean dishes and serving plates. This  
cycle will take approximately 32 minutes.  
Energy Options  
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2
HI TEMP Provides extra heat for best performance. It is used  
WASH best with heavily-soiled dishes.  
HI TEMP RINSE Turns on the heater in final rinse cycles to help  
prevent spotting on dishware. This option may be  
turned ON or OFF during the wash cycle.  
HEATED DRY ON/ Turns the drying heater on for fast drying. Available  
HEATED DRY on all wash cycles except RINSE ONLY. Adds  
approximately 31 minutes to the cycle.  
HEATED DRY OFF Drying heater is turned off. Dishes dry naturally.  
9
 
About the dishwasher control panel.  
Control Settings  
Start  
3
Make sure the Dial is at an OFF position.  
SeyIfrmation  
Select the desired Cycle and Options. Indicators will  
show selections.  
Turn the Dial to the desired Cycle. Don’t turn it past  
the Selected Cycle position, or you could accidentally  
miss a rinse.  
Latch the door. Cycle On lights up. There is a time  
delay between start-up and water fill so you will not  
hear any wash action right away.  
OpeagIructions  
About the dial cycles.  
Short Wash  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
For quickly washing loads of everyday dishes with medium  
SHORT  
WASH  
soils that have not dried on.  
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OFF  
Select the NORMAL WASH  
Slowly turn the Dial to  
SHORT WASH.  
1
3
PLATE WARMER  
(HEATED DRY ON)  
cycle and any options.  
RINSE ONLY  
(HEATED DRY OFF)  
Be sure the door is  
unlatched.  
Latch the door to start  
the cycle.  
2
4
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Rinse Only  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
For rinsing partial loads that will be washed later. Do not use  
SHORT  
WASH  
detergent.  
OFF  
Make sure HEATED DRY  
is not selected.  
Slowly turn the Dial to  
RINSE ONLY.  
1
3
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
Be sure the door is  
unlatched.  
Latch the door to start  
the cycle.  
2
4
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SyeIfrmation  
Plate Warmer  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
For warming clean dishes and serving plates. This cycle will  
take approximately 32 minutes.  
SHORT  
WASH  
OFF  
Load clean dishware  
to be warmed.  
Slowly turn the Dial  
to PLATE WARMER.  
1
4
5
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
Select HEATED DRY.  
Latch the door to start  
the cycle.  
2
3
Be sure the door is  
unlatched.  
OepagIructions  
Start Delay  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
The START DELAY will allow you to delay the start time of any  
cycle not on the Dial automatically for up to either 5 or 6 hours  
(depending on the model).  
SHORT  
WASH  
OFF  
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is  
unlatched.  
Slowly turn the Dial to  
desired time. The CYCLE  
ON light will come on.  
1
3
RINSE ONLY  
(HEATED DRY OFF)  
Select the wash cycle and  
option you want.  
2
Latch the door to start  
the cycle.  
4
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Hot Start  
HOT START  
OPTION  
START  
START DELAY  
(HRS)  
Preheats wash water to correct temperature.  
SHORT  
WASH  
Select the HOT START  
cycle and any other  
option.  
Slowly turn the Dial to  
HOT START.  
1
3
OFF  
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PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
Latch the door to start  
the cycle.  
4
Be sure the door is  
unlatched.  
2
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Using the dishwasher.  
Check the Water Temperature  
The entering water must be at least 120°F. and not more than  
150°F., for effective cleaning and to prevent dish damage. Check  
the water temperature with a candy or meat thermometer. Turn on  
the hot water faucet nearest the dishwasher, place the thermometer  
in a glass and let the water run continuously into the glass until the  
temperature stops rising.  
SeyIfrmation  
Use Jet-Dry® Rinse Agent  
Jet-Dry® rinse agent removes spots and prevents new film build-up  
on your dishes, glasses, flatware, cookware and plastic.  
Fill the rinse agent dispenser  
until it reaches the bottom of lip  
inside the opening. Replace cap.  
OpeagIructions  
To check if rinse agent is needed,  
remove the cap and look into the  
dispenser. On some models, the  
dispenser can be checked by  
pressing the clear center of the  
fill cap 2 or 3 times. If rinse agent  
fills the center of the fill cap, you  
have enough.  
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A full dispenser should last about one month.  
If rinse agent spills, wipe up the excess.  
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Dish Preparation Prior to Loading  
No pre-rinsing of normal food soil is required.  
Scrape off hard soils including bones, toothpicks, skins, and  
seeds.  
Remove large quantities of any remaining food.  
Remove leafy vegetables, meat trimmings, and excessive amounts  
of grease or oil.  
CustomSrvice  
Remove acidic food soils that can discolor stainless steel.  
12  
 
SyeIfrmation  
Proper Use of Detergent  
Use only detergent specifically made for use in dishwashers. Cascade®  
Automatic Dishwashing Detergent has been approved for use in all GE  
dishwashers. Keep your detergent fresh and dry. Don’t put powder  
detergent into the dispenser until you’re ready to wash dishes.  
The amount of detergent to use depends on whether your water is  
hard or soft. With hard water, you need extra detergent. With soft  
water, you need less detergent.  
OepagIructions  
Protect your dishes and dishwasher by contacting your water  
department and asking how hard your water is. Twelve or more grains  
is extremely hard water. A water softener is recommended. Without it,  
lime can build up in the water valve, which could stick while open and  
cause flooding. Too much detergent with soft water can cause a  
permanent cloudiness of glassware, called etching.  
You’ll find two detergent dispensers on the  
inside door of your dishwasher. All wash cycles  
except RINSE ONLY require detergent in the  
main cup. Wash cycles with two washes will also  
use the open cup. When using automatic  
dishwashing detergent tabs, simply place  
one tab in the main cup and close.  
Open cup  
Main cup  
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Be sure the Dial is OFF before adding  
detergent. Otherwise, the detergent cup will not  
close and latch properly. Add detergent then close the main cup.  
NOTE: To open detergent cup after it has  
been closed, simply turn the detergent cup  
handle counter-clockwise until it releases.  
A snapping sound may be heard.  
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Forget to Add a Dish?  
A forgotten dish can be added any time before the main wash.  
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Push the door latch to the left.  
1
Once the water calms, open the door. Steam may rise out of the  
2 dishwasher.  
Add forgotten dishes.  
3
Close the door and push the latch to the far right.  
4
13  
 
Loading the dishwasher racks.  
For best dishwashing results, follow these loading guidelines. Features and  
appearance of racks and silverware baskets may vary from your model.  
Upper Rack  
SeyIfrmation  
The upper rack is for glasses, cups and saucers.  
Cups and glasses fit best along the sides. This is  
also a secure place for dishwasher-safe plastics.  
The upper rack is good for all kinds of odd-  
shaped utensils. Saucepans, mixing bowls and  
other items should be placed face down.  
The cup shelf (on some models) may be placed in  
the up or down position to add flexibility.  
Secure larger dishwasher-safe plastics over two fingers  
when possible.  
Make sure small plastic items are secure so they can’t fall  
onto the heating element.  
OpeagIructions  
An upper wash arm (on some models) is located above the  
top rack. Check to make sure that tall items will not block  
rotation of this arm.  
The Wash Tower  
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Keep the center area clear in the lower rack.  
The wash tower rises through the center of the  
lower rack during the wash and rinse portions of  
the cycle.  
A second wash tower (on some models) is located  
in the top rack. Water from the wash tower in the  
lower rack shoots up into this wash tower and out  
the openings at the top. When loading items  
around this wash tower do not block the top  
openings.  
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Don’t block or load tall things next to the  
Wash Tower.  
Also, be careful not to let a portion  
of an item such as a pot or dish  
handle extend through the bottom  
rack. This could block the wash arm  
and cause poor washing results.  
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SyeIfrmation  
Lower Rack  
When loading the lower rack, do not load large platters or  
trays in the front right corner. They may prevent detergent  
from circulating during the wash cycle.  
The lower rack is best used for plates, saucers, and  
cookware. Large items such as broiler pans and  
racks should go along the sides. Load platters,  
pots and bowls along the sides, in corners, or in  
the back. The soiled side of items should face the  
center of the rack.  
OepagIructions  
Silverware Basket  
Put flatware in the removable basket with fork and  
knife handles up to protect your hands. Place  
spoons in the basket with handles down. Mix  
knives, forks and spoons so they don’t nest  
together. Distribute evenly. Small plastic items,  
such as measuring spoons and lids from small  
containers, should go in the bottom of the  
silverware basket with silverware on top.  
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Don’t let any  
item extend  
To increase the flexibility of the lower rack, the  
silverware basket may be split (on some models).  
Grasp the basket at opposite corners and slide  
apart. The basket sections should be placed in the  
lower rack by hanging them on the top hoop.  
through bottom.  
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Single basket  
(on some models)  
A cover can be lowered to  
either side to secure  
lightweight items from  
the effects of the  
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vigorous wash action.  
Split basket  
(on some models)  
15  
 
Caring for the dishwasher.  
To clean the control panel use a lightly dampened cloth then dry  
thoroughly. To clean the exterior use a good appliance polish wax.  
Never use sharp objects, scouring pads or harsh cleaners on any  
part of the dishwasher.  
SeyIfrmation  
Protect Against Freezing  
If your dishwasher is left in an unheated place during  
the winter, ask a service technician to:  
Cut off electrical power to the dishwasher. Remove  
fuses or trip circuit breaker.  
1
Turn off the water supply and disconnect the water  
Sump cover screws  
2 inlet line from the water valve.  
Drain water from the inlet line and water valve.  
3 (Use a pan to catch the water.)  
Reconnect the water inlet line to the water valve.  
4
OpeagIructions  
Remove the plastic sump cover in the tub  
5 bottom and use a sponge to soak up water in the  
rubber boot.  
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SyeIfrmation  
Two types of  
air gaps  
Does Your Dishwasher Have an Air Gap?  
An air gap protects your dishwasher against water  
backing up into it if a drain clogs. The air gap is not a  
part of the dishwasher. It is not covered by your  
warranty. Not all plumbing codes require air gaps, so  
you may not have one.  
The air gap is easy to clean.  
Check the air gap any time your  
dishwasher isn’t draining well.  
Turn off the dishwasher and lift off the chrome  
cover.  
1
OepagIructions  
Unscrew the plastic cap and clean with a toothpick.  
2
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17  
 
About optional accessories.  
You can change the door and lower access panel appearance of your  
dishwasher by ordering one of these optional accessories:  
Color Panels  
1/4” Wood Panel Trim Kit  
3/4” Trimless Panel Kit  
SeyIfrmation  
These accessories are available at extra cost (VISA, MasterCard, or  
Discover cards accepted) by calling 800-626-2002.  
Specify accessory number when ordering.  
Descriptions of Optional Accessories  
Color panels— Replacement door panels and lower access panels  
are available in the following colors:  
GPF400A (Almond)  
GPF400B (Black)  
GPF400W (White)  
OpeagIructions  
Wood panel trim kit— This accessory contains trim and instructions  
for you to supply and install a 1⁄4thick decorative wood door and  
lower access panel:  
ips  
GPF425A (Almond)  
GPF425B (Black)  
GPF425W (White)  
NOTE: The GPF100 dishwasher door spring kit must also be ordered  
and installed when the door panel weighs four lbs. or more.  
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Trimless panel kit— This accessory contains parts and instructions  
for you to supply and install a 34thick decorative wood door and  
lower access panel:  
GPF475  
NOTE: The GPF100 dishwasher door spring kit will be included with  
the trimless panel kit and must be installed with it.  
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18  
 
SyeIfrmation  
About optional rack accessories.  
Baby Bottle Holder  
Part Number: WX69X200  
Prevents movement of baby bottles during the  
dishwasher cycle  
Snaps easily onto any dishwasher upper rack  
Eliminates hand washing  
Fits all baby bottles  
For best results,  
the Baby Bottle  
Holder should  
be installed on  
the upper rack  
of the dishwasher.  
You can order a package of 5 Baby Bottle Holders, at extra  
cost, by calling 800-626-2002, or through the Internet at  
cards accepted).  
OepagIructions  
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19  
 
Before you call for service…  
Troubleshooting Tips  
Review the charts on the following pages first  
and you may not need to call for service.  
SeyIfrmation  
Problem  
Noise  
Possible Causes  
What To Do  
Some of the sounds  
you’ll hear are normal  
Hard food disposal  
shredding action.  
Timer control as cycle  
progresses.  
Detergent cup opening.  
The motor stopping during  
the drying period.  
Water draining out of the  
tub immediately after you  
touch START/RESET pad.  
Utensils are not secure  
in the rack or something  
small has dropped into  
the rack  
Make sure everything is  
secured in dishwasher.  
OpeagIructions  
Motor hums  
Dishwasher has not been  
used on a regular basis. If  
you do not use your  
ips  
dishwasher often, set it to  
fill and pump out once  
every week. This will help  
keep the seal moist and  
the garbage disposer clear.  
Detergent left in  
dispenser cups  
Dishes are blocking the  
detergent cups  
Reposition the dishes.  
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Detergent cup lid  
won’t latch  
Dial is not in the OFF  
position  
Turn the Dial to OFF  
and slide the door latch  
to the left.  
Water standing in  
the bottom of the tub  
This is normal  
A small amount of clean  
water around the outlet on  
the tub bottom at the back  
of the tub keeps the water  
seal lubricated.  
CustomSrvice  
20  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Water won’t pump  
out of the tub  
Drain is clogged  
If you have an air gap,  
clean it.  
Check to see if your kitchen  
sink is draining well. If not,  
you may need a plumber.  
OepagIructions  
If the dishwasher drains into a  
disposer, run disposer clear.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic dishwasher  
detergents to avoid sudsing.  
Cascade® Automatic  
Dishwashing Detergent has  
been approved for use in all  
GE dishwashers.  
To remove suds from the tub,  
open the dishwasher and let  
suds evaporate. Add 1 gallon  
of cold water to the tub. Close  
the door until it locks into  
place. Pump out water by  
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pressing START/RESET, then  
immediately press START/RESET  
again. Repeat if necessary.  
Rinse agent  
was spilled  
Always wipe up rinse agent  
spills immediately.  
isp  
Stained tub interior  
Detergent with  
colorant was used  
Some detergents contain  
colorant (pigment or dyes)  
that will discolor the tub  
interior with extended use.  
Check the detergent cup  
for signs of any discoloration.  
If cup is discolored, change to  
detergent without any colorant.  
Cascade® Automatic  
CsutomSrvice  
Dishwashing Detergent has  
been approved for use in all  
GE dishwashers.  
Some tomato-based  
foods can stain  
Use of the RINSE ONLY cycle  
(on some models) after adding  
the dish to the load can  
decrease the level of staining.  
21  
 
Before you call for service…  
Troubleshooting Tips  
S
Problem  
Possible Causes  
What To Do  
Dishes and flatware  
not clean  
Low inlet water  
temperature.  
Make sure inlet water  
temperature is correct  
(see page 12).  
Use HOT START option.  
Water pressure is  
temporarily low  
Turn on a faucet. Is water  
coming out more slowly  
than usual? If so, wait until  
pressure is normal before  
using your dishwasher.  
Air gap is clogged  
Clean the air gap.  
Improper rack loading  
Make sure large dishware  
does not block the  
OpeagIructions  
detergent dispenser or the  
wash arm.  
Spots and filming  
on glasses and  
flatware  
Use Jet-Dry® rinse agent to  
remove spots and prevent  
new film build-up.  
Extremely hard water  
Low inlet water  
temperature  
ips  
To remove stubborn spots  
and pre-existing film from  
glassware:  
Overloading the  
dishwasher  
Improper loading  
1 Remove all metal utensils  
from the dishwasher.  
Old or damp powder  
detergent  
2 Do not add detergent.  
3 Select the longest cycle.  
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Rinse agent dispenser  
empty  
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4 Start the dishwasher and  
allow to run for 18 to 22  
minutes. Dishwasher will  
now be in the main wash.  
Too little detergent  
5 Open the door and pour  
2 cups (500 ml) of white  
vinegar into the bottom of  
the dishwasher.  
6 Close the door and allow  
to complete the cycle.  
If vinegar rinse doesn’t  
work: Repeat as above,  
except use 1/4 cup (60 ml)  
of citric acid crystals  
CustomSrvice  
instead of vinegar.  
22  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Cloudiness on  
glassware  
Combination of soft  
water and too much  
detergent  
This is called etching and  
is permanent. To prevent  
this from happening, use  
less detergent if you have  
soft water. Wash glassware  
in the shortest cycle that  
will get them clean.  
OepagIructions  
Water temperature  
entering the dishwasher  
exceeds 150°F.  
Lower the water heater  
temperature.  
Black or gray  
marks on dishes  
Aluminum utensils have  
rubbed against dishes  
Remove marks with a mild,  
abrasive cleaner.  
Yellow or brown film  
on inside surfaces  
Tea or coffee stains  
Remove the stain by hand,  
using a solution of 1/2 cup  
bleach and 3 cups warm  
water.  
WARNING  
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rbuleshotingT  
Before cleaning interior  
wait at least 20 minutes  
after a cycle for the  
heating element to cool  
down. Failure to do so can  
result in burns.  
An overall yellow or  
brown film can be caused  
by iron deposits in water  
A special filter in the water  
supply line is the only way  
to correct this problem.  
Contact a water softener  
company.  
isp  
White film on inside  
surfaces  
Hard water minerals  
To clean the interior, apply  
dishwasher detergent to a  
damp sponge. Wear  
CsutomSrvice  
rubber gloves. Do not use  
any type of cleanser other  
than dishwasher detergent  
because it may cause  
foaming or sudsing.  
Cascade® Automatic  
Dishwashing Detergent  
has been approved for use  
in all GE dishwashers.  
23  
 
Before you call for service…  
Troubleshooting Tips  
Problem  
Possible Causes  
What To Do  
SeyIfrmation  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water  
temperature is correct  
(see page 12).  
Select HI TEMP RINSE  
and/or HEATED DRY.  
Rinse agent dispenser  
is empty  
Check the rinse agent  
dispenser.  
Control panel  
Door latch may not be  
properly seated  
Call for service.  
responded to inputs  
but dishwasher never  
filled with water  
Dishwasher won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset  
circuit breaker. Remove  
any other appliances from  
the circuit.  
OpeagIructions  
Try resetting the  
START/RESET pad.  
ips  
Steam  
This is normal  
Steam comes through  
the vent by the door latch  
during drying and when  
water is being pumped out.  
Sanitized light does  
not illuminate at the  
end of the cycle  
The door was opened  
and the cycle was  
interrupted during or  
after the main wash  
portion  
Do not interrupt the cycle  
anytime during or after  
main wash.  
rubleshotingT  
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The incoming water  
temperature was too low  
Raise the water heater    
temperature to 120°F.  
CustomSrvice  
24  
 
SyeIfrmation  
Notes  
OepagIructions  
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rbuleshotingT  
isp  
CsutomSrvice  
25  
 
Notes  
SeyIfrmation  
OpeagIructions  
ips  
rubleshotingT  
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CustomSrvice  
26  
 
SyeIfrmation  
OepagIructions  
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rbuleshotingT  
isp  
CsutomSrvice  
27  
 
Notes  
SeyIfrmation  
OpeagIructions  
ips  
rubleshotingT  
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CustomSrvice  
28  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability,  
offers you Service Protection Plus —comprehensive protection on  
all your appliances—No Matter What Brand!  
Benefits Include:  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
• Backed by GE  
• All brands covered  
• Unlimited service calls  
• All parts and labor costs included  
• No out-of-pocket expenses  
• No hidden deductibles  
• One 800 number to call  
You will be completely satisfied with our service protection or you may request your  
money back on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much  
more—any brand! Plus there’s no extra charge for emergency service and low monthly  
financing is available. Even icemaker coverage and food spoilage protection is offered.  
You can rest easy, knowing that all your valuable household products are protected  
against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
29  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
After mailing  
Read your Owner’s  
Manual carefully.  
It will help you  
your Consumer  
the registration below,  
store this document in  
a safe place. It  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
operate your new  
appliance properly.  
If you have questions,  
or need more  
contains information  
you will need should  
you require service.  
Our service number is  
800 GE CARES  
3
1
2
information, call the  
GE Answer Center  
800.626.2000.  
®
(800-432-2737).  
Model Number  
Serial Number  
Important:  If you did not get a registration card with your product, detach and  
return the form below to ensure that your product is registered, or  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
E-mail Address  
Apt. #  
City  
Zip  
Code  
State  
Date Placed In Use  
Phone  
Number  
Month  
Day  
Year  
Occasionally, we may allow selected companies to send you information.  
l Check here if you do not want this information.  
GE Appliances  
General Electric Company  
Louisville, Kentucky  
30  
 
SyeIfrmation  
GE Dishwasher Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in  
materials or workmanship. During this full one-year  
warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
OepagIructions  
Second Year  
From the date of the  
original purchase  
Any part of the Water Distribution System which fails due  
to a defect in materials or workmanship. Associated  
inlet and drain plumbing parts are not covered by this  
warranty. During this second-year limited warranty, you  
will be responsible for any labor or in-home service costs.  
Ten Years  
From the date of the  
original purchase  
The PermaTuf® tub or door liner, if it fails to contain water  
due to a defect in materials or workmanship such as  
cracking, chipping, peeling or rusting. During this full  
ten-year warranty, GE will also provide, free of charge,  
all labor and in-home service to replace the defective  
part.  
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rbuleshotingT  
What GE Will Not Cover:  
Service trips to your home to teach you  
how to use the product.  
Damage to the product caused by  
accident, fire, floods or acts of God.  
Improper installation.  
Incidental or consequential damage to  
personal property caused by possible  
defects with this appliance.  
Replacement of house fuses or  
resetting of circuit breakers.  
isp  
Cleaning or servicing of the air gap  
device in the drain line.  
Failure of the product if it is  
abused, misused, or used for other  
than the intended purpose or used  
commercially.  
CsutomSrvice  
This warranty is extended to the original purchaser and any succeeding owner for products purchased  
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to  
your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This  
warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. To know what your legal rights are, consult your local or state consumer affairs office or your  
state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
31  
 
Service Telephone Numbers.  
®
GE Answer Center 800.626.2000  
The GE Answer Center®is open 24 hours a day, 7 days a week.  
OR  
Visit our Website at: www.geappliances.com  
SeyIfrmation  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
TDD 800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-  
free kitchen for persons with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect  
and you’ll receive a substantial discount. GE Consumer Service will  
still be there after your warranty expires.  
ips  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts  
or accessories sent directly to their homes (VISA, MasterCard and  
Discover cards are accepted).  
rubleshotingT  
Instructions contained in this manual cover procedures to be performed  
by any user. Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since improper servicing  
may cause unsafe operation.  
T
Service Satisfaction  
If you are not satisfied with the service you receive from GE, follow  
these steps. First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your  
phone number—to: Manager, Customer Relations, GE Appliances,  
Appliance Park, Louisville, KY 40225.  
CustomSrvice  
32  
Printed in Louisville, KY     
 

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