GE Dishwasher gdt510 540 User Manual

GEAppliances.com  
Safety Instructions                          2-3  
Owner’s Manual  
Operating Instructions  
Dishwashers  
Care and Cleaning                                     11  
Getting Started                                          4-5  
Loading Place Settings                             10  
Loading the Dishwasher Racks               9  
Using the Dishwasher                              7-8  
GDF510-540 Series  
GDT530-550 Series  
Lave-vaisselle  
Manuel d’utilisation  
et d’installation  
Troubleshooting Tips                  12-14  
La section française commence à la page 17  
Consumer Support  
Consumer Support                      Back Cover  
Warranty                                                        15  
Lavaplatos  
Manual del propietario  
e instalación  
La sección en español empieza en la página ??  
FRONT CONTROL MODELS  
TOP CONTROL MODELS  
Write the model and serial  
numbers here:  
Model # _________________  
Serial # __________________  
You can find them on the tub wall  
just inside the door  
49-55082 02-12 GE  
 
IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USING —  
SAVE THESE INSTRUCTIONS  
GEAppliances.com  
ELECTRICAL REQUIREMENTS  
This appliance must be supplied with 120V, 60 Hz,  
and connected to an individual, properly grounded  
branch circuit, protected by a 15 or 20 amp circuit  
breaker or time-delay fuse  
Your dishwasher circuit should not be used for  
any other appliance while the dishwasher is in  
operation as the dishwasher requires the full  
capacity of the circuit  
If the wall receptacle you plug the dishwasher’s  
power cord into is controlled by a switch, turn on  
the switch  
If the electric supply provided does not meet the  
above specifications, it is recommended that a  
licensed electrician install an approved outlet  
WARNING! RISK OF CHILD ENTRAPMENT  
PROPER DISPOSAL OF THE DISHWASHER  
Junked or abandoned dishwashers are dangerous…  
they will sit for “just a few days ” If you are getting  
old dishwasher, please follow the instructions below  
prevent accidents  
Before You Throw Away Your  
Dishwasher:  
Take off the door of the washing compartment or  
remove the latch (as shown)  
When using your dishwasher, follow basic precautions,  
including the following:  
WARNING!  
Use this appliance only for its intended purpose  
Do not operate your dishwasher unless all enclosure  
panels are properly in place  
as described in this Owner’s Manual  
Use only powder, Cascade® Complete Action Packs, Do not tamper with controls  
liquid detergents or rinse agents recommended for  
use in a dishwasher and keep them out of the reach  
of children  Cascade® and Cascade® Complete  
Automatic Dishwashing Detergents, and Cascade  
Crystal Clear® rinse agents have been approved for  
use in all GE dishwashers  
Locate sharp items so that they are not likely to  
damage the door seal  
Load sharp knives with the handles up to reduce the  
risk of cut-type injuries  
Do not wash plastic items unless marked dishwasher  
safe or the equivalent  For plastic items not so marked,  
check the manufacturer’s recommendations  
Do not abuse, sit on or stand on the door or dish rack  
of the dishwasher  
Do not allow children to play around the dishwasher  
when opening or closing the door due to the possibility  
of small fingers being pinched in the door  
Do not discard a dishwasher without first removing  
the door of the washing compartment or the latch  
keeper  
Do not store or use combustible materials, gasoline or  
other flammable vapors and liquids in the vicinity of  
this or any other appliance  
Do not allow children to play with, on or inside this or  
any discarded appliance  
Do not touch the heating element during or  
immediately after use  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
 
Getting started!  
Features and appearance will vary throughout this manual  
Load Dishwahser  
1
For best dishwashing results, follow the rack loading guidelines found in the Loading the dishwasher racks section  
No pre-rinsing of normal food is required  Scrape off hard soils, including bones, toothpicks, skins, and seeds  Remove  
leafy vegetables, meat trimmings, and excessive amounts of grease or oil  Remove acidic food soils that can discolor  
stainless steel  
Add Detergent  
2
3
Add needed amount of detergent to the detergent dispenser  See Detergent Dispenser in the Using the dishwasher section  
Add Rinse Agent  
Add needed Rinse Agent to the rinse dispenser  See Use a Rinse Agent such as Cascade Crystal Clear® in the Using the  
dishwasher section  
Select Cycle  
4
Press the Select Cycle pad for the desired wash cycle  The light next to the Select Cycle pad will be on to indicate which wash  
cycle has been selected  The indicator light may flash, indicating a malfunction  
The cycle may be selected with the door in the open position  The cycle will start shortly after the door is closed  
AutoSense  
(on some models)  
The diswasher automatically senses the soil level and adjusts the wash cycle accordingly  
Heavy  
Normal  
Light  
This cycle is meant for heavily soiled dishes, cookware, pots, or pans with dried-on or  
baked on soils  Everyday dishes are safe to be used in this cycle  
This cycle is meant for normal every day soil levels and is designed to conserve both  
water and energy  NOTE: Normal was used to rate the energy efficiency of this dishwasher  
This cycle is for light to medium soiled dishes  It is safe for both china and crystal  
Rinse  
(on some models)  
For rinsing partial loads that will be washed later  Do not use detergent  
Select Options  
5
The light by the selected pad will be ON to indicate which OPTION has been selected  
Wash Temp  
Boost  
Energizes the heater to boost water temperature in prewash and main wash fill cycles  
Recommended for use with heavily soiled dishes  Option may be turned On or Off  
(on some models) during the wash cycle  
Wash Temp  
Sani  
(on some models)  
This cycle raises the water temperature in the final rinse to sanitize your dishware  The  
cycle length will vary depending on the temperature of your inlet water  
NOTE: This option is monitored for sanitization requirements  If the cycle is interrupted during or after  
the main wash portion or if the incoming water temperature is so low that adequate water heating  
cannot be achieved, the sanitizing conditions may not be met  In these cases, the Sanitized light will not  
illuminate at the end of the cycle  
NOTE: Only this cycle has been designed to meet the requirements of Section 6, NSF 184 for soil  
removal and sanitization efficacy  
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments  
Heated Dry Off  
Shuts off the drying heat option  Dishes air dry naturally and energy is saved  Open  
the dishwasher door to speed drying  
Heated Dry On  
Turns the heater on for fast drying  This cycle will extend the time to your wash  
cycle by 30 minutes  DO NOT use with Rinse only cycle  
4
 
GEAppliances.com  
Select Options (Continued)  
Steam (Prewash)For use with heavily soiled and/or dried-on, baked-on soils  This option MUST be selected PRIOR to  
(on some models) starting the sycle  The Steam option adds approximately 30 minutes to the cycle time  This option is  
available with all cycles except Rinse only  
5
Wash  
Zones  
Selecting either the Upper or Lower Wash Zones will target dishwashing of just one rack  This will  
shorten the cycle time and conserve energy  This option can be used when there is only half a  
(on some models) load of dishes  
Delay  
Hours  
Delays the start of a wash cycle up to 8 to 12 hours depending on model  Touch Delay Hours, touch to select  
the number of hours, then touch Start one time to begin countdown  Dishwasher will start once allotted time  
(on some models) has expired  
Control  
Lock  
You can lock the controls to prevent selections from being made  You can also lock the controls  
after you have started a cycle to prevent uninterrupted cycle changes  For example, children cannot  
accidentally start the dishwasher by touching pads with this option selected  
To LOCK the dishwasher control, depending on the model, touch and hold the Heated Dry pad for 3 seconds or touch  
and hold the Steam and Wash Temp pads at the same time for 3 seconds  The light will turn on to indicate the control is  
locked.  
To UNLOCK the dishwasher control, depending on the model, touch and hold the Heated Dry pad for 3 second or  
touch and and hold the Steam and Wash Temp pads at the same time for 3 seconds  The light will turn off to indicate  
the control is unlocked  
Start Dishwasher  
6
7
Start  
Door can be open to start the cycle and select desired options  Touch the Start pad one time to begin  
the cycle  Close the door to start the cycle or begin the Delay Hours countdown  The wash cycle will  
begin shortly after closing door  If the door is open, the illuminated lights will turn off if a pad is not  
touched within two minutes  To activate the display, close and open the door or touch any pad  
Interrupt  
or Pause  
To interrupt or pause a dish cycle, open the door  Opening the door will cause the wash cycle to  
pause  The dishwasher will beep every minute to remind you to close the door  To restart or resume  
the cycle, touch Start, and close the door  
Cancel  
To cancel a wash cycle, touch and hold the Start pad for 3 seconds and close door  The dishwasher  
will drain, emit a beep sound, and the wash cycle light will turn OFF  
Cycle Completion  
Sanitized  
Displayed at the end of the cycle when Wash Temp Sani (Sanitize) has been selected and the dishwasher  
has met the requirements for sanitization  See Wash Temp Sani above, for complete cycle description  
Opening the door or touching any key while the door is closed will turn off the light  
Clean  
Displayed when a wash cycle is complete  The light stays ON as a reminder that the dishes are clean  
Opening the door or touching any key while the door is closed will turn the light off  
5
 
Using the dishwasher.  
GEAppliances.com  
Check the Water Temperature  
The entering water should be at least 120°F (49°C) and  
not more than 150°F (66°C) for effective cleaning and to  
prevent dish damage  Check the water temperature with a  
candy or meat thermometer  Turn on the hot water faucet  
nearest the dishwasher, place the thermometer in a glass  
and let the water run continuously into the glass until the  
temperature stops rising  
®
Use a Rinse Agent such as Cascade Crystal Clear  
Rinse agents such as Cascade Crystal Clear® remove spots and prevent new film buildup on your dishes, glasses,  
flatware, cookware and plastic  
Filling the Dispenser  
The rinse agent dispenser holds 3 5 oz  (103 5 ml) of rinse agent  Under normal  
conditions, this will last approximately one month  Try to keep it full, but do not overfill  
r
Indicato  
Make sure the dishwasher door is fully open  
Open the RINSE AID dispenser door  
1
2
3
4
5
window  
Add rinse agent until the indicator window looks full  
Clean up any spilled rinse agent with a damp cloth  
Close the RINSE AID dispenser door  
Rinse Aid Setting  
The amount of rinse agent released into the final wash can be adjusted  The factory  
setting is at the midpoint  If there are rings of calcium (hard water) spots on dishes, try a  
higher setting  If you see foam in the dishwasher, move the indicator to a lower setting  
Rinse  
agent  
adjuster  
To adjust the setting  
Open the RINSE AID dispenser door; then turn the adjuster counterclockwise to increase  
the amount of rinse agent, clockwise to reduce the amount of rinse agent  
6
 
Using the dishwasher.  
Detergent Dispenser  
The detergent dispenser is on the upper left hand side of  
the dishwasher door  It has two compartments  Use the  
main wash compartment for all loads  Use the pre-wash  
compartment only when your water is extremely hard or  
when you have a heavy soiled load  
Number of  
Grains  
Detergent Cups to Fill  
Less than 4  
4 to 8  
Fill cup to soft line (1/3 full)  
Fill cup to medium soft line (2/3 full)  
8 to 12  
Fill cup to medium hard line  
(completely full)  
Greater  
than 12  
Fill both main wash cup and pre  
wash cup  
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Medium  
Soft  
Medium  
Hard  
Extremely Hard or  
Heavy Soils  
Detergent  
Dispenser  
Soft  
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You may use tablet, powder, liquid or gel automatic  
dishwasher detergent  Make sure you use only detergents  
specifically labeled for use in automatic dishwashers  Never  
use liquid hand dis detergent in an automatic dishwasher  
Sudsing and poor wash performance will result with the use of Using too much detergent with very soft and/or very  
improper detergents  
hot water may cause a condition called etching on your  
glassware  Etching is a permanent cloudiness in your  
glassware  This condition is irreversible  However, using too  
little detergent will cause poor wash performance  
Detergents should be stored in a dry location and in their  
original container to prevent loss of effectiveness  Place  
detergent in the cup just prior to starting the dishwasher and  
then close and latch the cover  The cover will open during the  
wash cycle  
Use the table as a starting point and then adjust the amount  
of detergent you use  Use just enough to get good wash  
performance  Using just the right amount of detergent will  
provide great wash performance without wasting detergent  
or etching of glassware  
Filling the Detergent Dispenser  
GE recommends using detergent in tablet or packet form  
Independent testing has shown this form of detergent is very  
effective in the dishwasher  Cascade® Complete 2 in 1  
Action Packsare an example of this type of detergent  Simply  
put a tablet or packet into the main wash compartment and  
then close and latch the detergent cup cover  Please notice  
that the tablet or packet must be placed in the main wash  
compartment of the detergent cup  If the tablet or packet is  
tossed in the bottom of the dishwasher, the detergent will be  
flushed down the drain in a very short period of time and will  
thus be wasted  Wash performance will be very poor as a  
result  
DO NOT USE HAND DISH DETERGENT  
If you choose to use detergent in powder, liquid or gel form,  
the amount of detergent you use will be determined by the  
hardness of your water, the temperature of your water,  
and the food soil load inside the dishwasher  Contact your  
water company to get information about the hardness of  
the water in your area  You may purchase a hard water test  
strip from GE  Call 1-800-626-2002 and ask for part number  
WD01X10295  
NOTE: Using a detergent that is not specifically designed  
for dishwashers will cause the dishwasher to fill with suds.  
During operation, these suds will spill out of the dishwasher  
vents, covering the kitchen floor and making the floor wet.  
Because so many detergent containers look alike, store the  
dishwasher detergent in a separate space from all other  
cleaners  Show anyone who may use the dishwasher the  
correct detergent and where it is stored  
While there will be no lasting damage to the dishwasher, your  
dishes will not get clean using a dishwashing detergent that is  
not formulated to work with automatic dishwashers  
7
 
Loading the dishwasher racks.  
GEAppliances.com  
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware  
baskets may vary from your model.  
of the dishwasher  
Upper Rack  
The upper rack is good for all kinds of odd-shaped  
utensils  Saucepans, mixing bowls and other items  
should be placed face down  
Although the upper rack is primarily for glasses, cups  
and saucers, pots, pans, and plates can be placed  
in this rack for effective cleaning  This is also a secure  
place for dishwasher-safe plastics  
Fold-down tines (on some models) provide flexibility  
for extra-large and hard-to-fit items  
The upper rack is adjustable (on some models)  
to add flexibility in loading your dishwasher  
Make sure small plastic items are secure so they  
To raise, remove the endcaps located at the end of  
the side rails  Fully extend the rack to remove the  
rack from the dishwasher  Insert the rail between the  
top and middle side wheels on the side of rack  To  
lower, insert the rail between the middle and bottom  
wheels  Replace the endcaps on the ends of the rails  
to secure the rack  
can’t fall onto the heater  
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Be sure that items do not protrude through the  
bottom of the rack and block rotation of the  
middle spray arm  This could result in poor wash  
performance for items in the upper rack  
Check to make sure  
that no items will block  
rotation of the wash  
arms.  
The utility shelf (on some models) may be placed  
in the up or down position to add flexibility  A wine  
glass holder (on some models) secures wine glasses  
for best washability  Because wine glasses come in  
various sizes, after loading, slowly push  
in the rack to make sure they will clear the top  
Lower Rack  
The reversible tine block (on some models) is  
designed for flexibility in loading dishes  The tines  
may be rotated to position dishes in either direction  
The lower rack is best used for plates, saucers and  
cookware  Large items such as broiler pans and  
baking racks should go along the left or right-hand  
side  Load platters, pots and bowls along the sides,  
in corners or in the back  If necessary, oversized  
glasses and mugs can be placed in the lower rack to  
maximize loading flexibility  
Also, be careful not to let a portion of an item such  
as a pot or dish handle extend through the bottom  
rack  This could block the wash arm and cause poor  
washing results  
Fold-down tines (on some models) provide flexibility  
for extra-large and hard-to-fit items  The tines may  
be left in the up position, removed, reversed, or  
folded down to customize the lower rack  
Do not let any item extend through the bottom  
of the silverware basket. Items that extend below  
the silverware basket could prevent the spray arm  
from turning and cause poor wash performance.  
One-piece basket (on some models)  
Silverware Basket  
Put flatware in the removable basket with fork and  
knife handles up to protect your hands  Place spoons  
in the basket with handles down  Mix knives, forks  
and spoons so they don’t nest together  Distribute  
evenly  Small plastic items, such as measuring  
spoons and lids from small containers should go  
in the bottom of the silverware basket with the  
silverware on top  
The lids of both end and middle baskets (on some  
models) can be closed to contain small items, such  
as baby bottle nipples, plastic lids, or corn cob  
holders  Long items can be placed in the utility  
basket or on the utility shelf in the upper rack  
The silverware basket (on some models) is positioned  
on the front of the upper rack  To install, slide the  
silverware basket down hooking the tabs into the  
front wire bumps on the rack  To remove, lift up and  
out  Avoid reaching over the silverware basket to  
load the dishwasher  
The silverware basket (on some models) is located  
on the door  To install, align slots on the back of the  
basket with the knobs located on the door  Slide the  
basket down to lock into place  
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Square basket (on some models)  
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Silverware baskets can be removed from the rack or  
door to load or unload silverware  
8
 
Loading place settings…  
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets  
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.  
Upper Rack—10 place settings (on some models)  
Lower Rack—10 place settings (on some models)  
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Long silverware basket  
models  
Front Control models  
with square basket  
Long silverware basket Long silverware basket  
Front Control models  
with square basket  
models (12 tine  
fingers* by row)  
models (13 tine  
fingers* by row)  
*Tine finger: Vertical wire that separates and holds plates on the rack  
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets  
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.  
Upper Rack—12 place settings (on some models)  
Lower Rack—12 place settings (on some models)  
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Long silverware basket  
models (12 tine  
Long silverware basket  
models (13 tine  
Front Control models  
with square basket  
Front Control models  
with square basket  
Long silverware basket  
models  
fingers* by row)  
fingers* by row)  
*Tine finger: Vertical wire that separates and holds plates on the rack  
NOTE: Do not place plates smaller than 6” on the back of the lower rack, refer to figures shown above  
9
 
Caring and cleaning.  
GEAppliances.com  
Cleaning the Exterior Door Panel  
Before cleaning the front panel, make sure you know  
what type of panel you have  Refer to the last two  
letters of your model number  You can locate your  
model number on the left-hand tub wall just inside the  
door  If your model number ends with BB, CC, or WW,  
then you have a painted door panel  If your model  
number ends with SS, then you have a Stainless Steel  
Door panel  If your model number ends with II, then  
you have an Intergrated door panel  
Stainless Steel Door Panel (model numbers ending in  
SS)  
The stainless steel panels can be cleaned with  
Stainless Steel Magic or a similar product using a clean,  
soft cloth  Do not use appliance wax, polish, bleach or  
products containing chlorine on Stainless Steel doors  
You can order Stainless Steel Magic #WX10X15  
through GE Parts by calling 800 626 2002  
Integrated Door Panel (model numbers ending in II)  
Follow the instructions below for cleaning the door  
panel for your specific model  
This is a custom installed door panel, and you  
will need to refer to the cabinet manufacturers  
recommendations for proper cleaning  
Painted Door Panel (model numbers ending in BB–  
black, CC–bisque or WW–white)  
Use a clean, soft, lightly dampened cloth, then dry  
thoroughly  You may also use a good appliance wax  
or polish  
Cleaning the Control Panel  
To clean the control panel, use a lightly dampened  
cloth  Then dry thoroughly  
Stainless Steel Interior-Tub and Inner Door  
The stainless steel used to clean the dishwasher tub  
and inner door provides the highest reliability available  
in a GE dishwasher  
If the dishwasher tub or inner door should be  
scratched or dented during normal use, they will not  
rust or corrode  These surface blemishes will not affect  
their function or durability  
Cleaning the Filters  
Coarse Filter  
Fine Filter  
Clean the Coarse Filter each year or as needed to  
remove large food particles  Remove the bottom rack,  
and twist each of the two retaining posts located  
toward the back bottom of the tub, and remove the  
flat mesh plate (Coarse Filter)  Rinse filter with warm  
soapy water  Scouring pads or brushes can damage  
the filter  Once cleaned, replace the mesh plate, and  
twist the two retaining posts into place  
Clean the Fine Filter every other month or more  
frequently depending on usage  Remove the bottom  
rack  Twist and remove the large round filter  Rinse  
filter with warm soapy water and use a sponge to  
carefully remove any stubborn particles  Scrubbing  
with scouring pads or brushes can damage the filter  
Once cleaned, replace the Fine Filter, and twist to lock  
in place  
The retaining posts can be  
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WARNING!  
a choke hazard for small  
children  Keep out of reach of children  
Protect Against Freezing  
If your dishwasher is left in an unheated place during  
the winter, ask a service technician to:  
Drain water from the water inlet line and water  
valve  (Use a pan to catch the water )  
3
Cut off electrical power to the dishwasher  
Remove fuses or trip circuit breaker  
Reconnect the water inlet line to the water valve  
1
4
Turn off the water supply and disconnect the  
water inlet line from the water valve  
2
Does Your Dishwasher Have an Air Gap?  
An air gap protects your dishwasher against water  
backing up into it if a drain clogs  The air gap is not  
a part of the dishwasher  It is not covered by your  
warranty  Not all plumbing codes require air gaps,  
so you may not have one  
Air gap  
The air gap is easy to clean.  
Turn off the dishwasher and lift off the cover  
1
Check the air gap any  
time your dishwasher  
isn’t draining well  
Remove the plastic cap and clean with  
2
a toothpick  
10  
 
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.  
In Canada visit www.GEAppliances.ca. You may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Start status  
You have pressed the  
• Press the Start pad once to start the dishwasher  Press the  
Start pad a second time when the dishwasher is running only if you  
dishwasher is running. This will wish to cancel the cycle  
indicator light flashing Start pad while the  
(Front control only)  
cancel the cycle. The light(s) will  
stop flashing after the dishwasher  
drains (about 75 seconds).  
Power to the dishwasher was  
turned off while a cycle was  
running and power has just been  
restored to the dishwasher. The  
blinking lights indicate that the  
dishwasher is draining the potential  
water inside.  
• The light will stop flashing after the dishwasher drains. A new cycle will  
start automatically  
Dishwasher BEEPS  
once every minute  
This is a reminder that your  
dishwasher door has been left  
open during operation. It will  
continue beeping until you close  
the door.  
• Close the door after opening it mid-cycle  
Beeping at the end  
of the cycle  
This is normal. The dishwasher • To turn off the double beep indicator (or re-activate it if it was previously  
will beep twice at the end of the turned off), press the Heated Dry pad 5 times within 3 seconds  
cycle  
A triple beep will sound to indicate the end-of-cycle beep option  
has been turned on or off  
Dishes and flatware  
Fine or coarse filter is clogged  
• See the Care and cleaning section  
Low inlet water temperature  
not clean  
• Make sure inlet water temperature is correct (see the Using the dishwasher  
section)  Turn on the hot water faucet nearest the dishwasher, let run until  
the water temperature stops rising  Then start the dishwasher and turn  
off the faucet  This insures the entering water is hot  Select BOOST if available  
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait  
until pressure is normal before using your dishwasher  
Air gap or disposer is clogged  
Improper rack loading  
• Clean the air gap or flush the disposer.  
• Make sure large dishware does not block the detergent dispenser or the  
wash arms  See the Loading the dishwasher racks section  
®
Poor performing detergent  
Extremely hard water  
• Use a highly rated detergent such as Cascade Complete.  
®
Spots and filming  
on glasses and  
flatware  
• Use rinse agents such as Cascade Crystal Clear to remove spots  
and prevent new film buildup  
Low inlet water temperature  
Overloading or improper  
loading of the dishwasher  
• Make sure water temperature is at least 120°F.  
• Load dishwasher as shown in the Loading Place Settings section  
Old or damp powder detergent  
Rinse agent dispenser empty  
• Make sure detergent is fresh.  
• If water is extremely hard, a softener may be required.  
Too little or low performing•  
detergent  
• Make sure you use the proper amount of highly rated detergent.  
Cloudiness on  
glassware  
Combination of soft water and  
too much detergent  
• This is called etching and is permanent. To prevent this from happening,  
use less detergent if you have soft water  Wash glassware in the shortest  
cycle that will get it clean  
Low performing phosphate  
free detergent  
• See White film on inside surface in this Troubleshooting section  
Water temperature entering the • This could be etching. Lower the water heater temperature.  
dishwasher exceeds 150°F (66°C)  
11  
 
GEAppliances.com  
Problem  
Suds in the tub  
Possible Causes  
Correct detergent  
wasn’t used  
What To Do  
®
• Use only automatic dishwasher detergents to avoid sudsing. Cascade  
Automatic Dishwashing Detergents have been approved for use in all  
GE dishwashers  
• To remove suds from the tub, open the dishwasher and let suds dissipate.  
Close and latch the dishwasher  Pump out water by touching the  
Start pad once; then 30 seconds later, touch the  
Start pad again  Repeat if necessary  
Rinse agent was spilled  
• Always wipe up rinse agent spills immediately.  
Detergent left in  
dispenser cups  
Dishes are blocking the  
detergent cup  
• Reposition the dishes, so the water from the lower spray arm can  
flush the detergent cup  See the Loading the dishwasher section  
Black or gray  
marks on dishes  
Aluminum utensils have  
rubbed against dishes  
• Remove marks with a mild, abrasive cleaner.  
Dishes don’t dry  
Low inlet water temperature  
Make sure inlet water temperature is at least 120°F  
Select Heated Dry  
Use Wash Temp Boost option  
Select a higher cycle, such as Wash Temp Sani (Sanitize) or Heavy.  
Rinse agent dispenser is empty  
Check the rinse agent dispenser and fill as required  
Control panel responded Door latch may not be properly  
to inputs but dishwasher seated  
never filled with water  
• Make sure the door is firmly closed.  
Water valve may be turned off  
• Make sure water valve (usually located under the sink) is turned on.  
Stained tub interior  
Some tomato-based foods can  
cause reddish stains  
• Use of the STEAM cycle after adding the dish to the load  
can decrease the level of staining  
Tea or coffee stains  
• Remove the stain by hand, using a solution of 1/2 cup bleach and  
3 cups warm water  NOTE: Do not use bleach on stainless steel  
tub or inner door.  
WARNING!  
Before cleaning interior, wait at least 20 minutes after a cycle for the  
heating elements to cool down  Failure to do so can result in burns  
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct  
be caused by iron deposits in water this problem  Contact a water softener company  
®
White film on inside surface—  
hard water minerals  
• GE recommends Cascade Crystal Clear to help prevent hard water  
mineral deposits from forming  
• Run dishwasher with citric acid to remove mineral deposits. Citric acid  
(Part number: WD35X151) can be ordered through GE Parts  See back  
cover for ordering information  
Dishwasher won’t run Fuse is blown or circuit breaker  
• Replace fuse or reset circuit breaker. Remove any other appliances from  
the circuit  
is tripped  
Power is turned off  
• In some installations, the power to the dishwasher is provided through a  
wall switch, often located next to the disposer switch  Make sure it is on  
Control panel is locked  
Reboot your control  
• Unlock control panel. See the Getting started section  
• Turn off power to the dishwasher (circuit breaker or wall switch) for  
30 seconds; then turn back on  
12  
 
Before you call for service…  
Problem  
Possible Causes  
What To Do  
Control panel lights  
go off when you’re  
setting controls  
Time too long between  
touching of selected pads  
• Each pad must be touched within 30 seconds of the others.  
To relight, touch any pad again or open the door and  
unlock (top control)  
Water standing in  
Air gap is clogged  
Drain is clogged  
Clean the air gap  See the Care and cleaning section  
the bottom of the tub  
Water won’t pump  
out of the tub  
If you have an air gap, clean it  See the Care and cleaning section  
• If the dishwasher drains into a disposer, run disposer clear.  
• Check to see if your kitchen sink is draining well. If not, you  
may need a plumber  
Steam  
This is normal  
• Warm, moist air comes through the vent by the door latch during drying  
and when water is being pumped out  This is necessary for drying  
Sanitized light does  
not illuminate at the  
end of the cycle  
The door was opened and the  
cycle was interrupted during  
final rinse  
• Do not interrupt the cycle by opening the door during the wash cycle.  
The incoming water  
• Raise the water heater temperature to between 120°F and 140°F.  
• These are all normal. No action is required.  
temperature was too low  
Noise  
Normal operating sounds  
Detergent cup opening  
Water entering dishwasher  
The motor stops and starts at  
various times during the cycle  
Spray arms start and stop at  
various times  
Drain pump sounds during  
pump out  
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the  
arm rotates  
dishwasher racks section  
A white film on  
glassware, dishware  
and the interior  
This problem caused by  
phosphate-free dishwasher  
detergent  
• To remove the white film, run your dishes through a dishwasher cycle with  
citric acid  Use a WD35X151 citric acid kit found at the local supermarket or  
on line  
Pour the citric acid in the detergent cup and close the cover  Place the filmed  
but otherwise clean glassware and dishwear in the dishwasher   Leave  
silverware and other metal items out of the dishwasher  Turn the dishwasher  
on and let it run through a complete cycle without detergent  The glassware,  
dishware, and dishwasher should come out film free  Alternativey,  
a vinegar rinse may be used  Pour 1 cup of vinegar into dishwasher just after  
the detergent cup opens and let the dishwasher complete its cycle  
This may be repeated several times a year as needed  
The use of a rinse agen as Cascade Crystal Clear may help minimize a repeat  
®
build up of film  Also, the use of a highly rated detergent such as Cascade  
Complete Action Pads will help prevent film build-up  
13  
 
GE Dishwasher Warranty.  
GEAppliances.com  
All warranty service provided by our Factory Service Centers, or an  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
authorized Customer Care® technician. To schedule service, visit us on-line  
at GEAppliances.com, or call 800.GE.CARES (800.432.2737) in the United  
States. In Canada, call 1.800.561.3344. Please have serial number and  
model number available when calling for service.  
For The Period Of: GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in materials or workmanship  During  
this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service  
to replace the defective part  
Five Years  
From the date of the  
original purchase  
The dishwasher racks and the electronic control module if they should fail due to a defect  
in materials or workmanship  During this five-year limited warranty, you will be responsible  
for any labor or in-home service costs  
Lifetime of Product  
The plastictub or door liner, if it fails to contain water due to a defect in materials or  
workmanship  During this limited warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part  
What GE Will Not Cover (for customers in the United States):  
Service trips to your home to teach you how to use  
the product.  
Damage to the product caused by accident, fire, floods  
or acts of God.  
Improper installation, delivery or maintenance.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Incidental or consequential damage caused by possible  
defects with this appliance.  
Cleaning or servicing of the air gap device in the drain line.  
Replacement of house fuses or resetting of circuit breakers.  
Product not accessible to provide required service.  
Damage caused after delivery, including damage from  
items dropped on the door.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited  
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,  
are limited to one year or the shortest period allowed by law.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA  
If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge  
or you may be required to bring the product to an Authorized GE Service location for service  Proof of original purchase date is needed  
to obtain service under the warranty  In Alaska, the warranty excludes the cost of shipping or service calls to your home  
Some states do not allow the exclusion or limitation of incidental or consequential damages  This warranty gives you specific legal  
rights, and you may also have other rights which vary from state to state  To know what your legal rights are, consult your local or  
state consumer affairs office or your state’s Attorney General  
Warrantor: General Electric Company. Louisville, KY 40225  
What Is Not Covered (for customers in Canada):  
Service trips to your home to teach you how to use  
the product.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Improper installation.  
Replacement of house fuses or resetting of circuit breakers.  
Damage to the product caused by accident, fire, floods  
If you have an installation problem, contact your dealer  
or installer  You are responsible for providing adequate  
electrical, exhausting and other connecting facilities  
or acts of God.  
Damage caused after delivery.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited  
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,  
are limited to one year or the shortest period allowed by law.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within  
Canada  In home warranty service will be provided in areas where it is available and deemed reasonable by Mabe to provide  
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES  
Warrantor: MABE CANADA INC  
14  
 
KEEP THIS “NOTES” PAGE 16 - FRENCH SECTION WILL START ON PAGE 17 FOLLOWED BY SPANISH SECTION  
Notes.  
15  
 
THIS PAGE IS TO MOVE TO THE BACK COVER OF THIS NOW TRILINGUAL (ENGLISH/FRENCH/SPANISH) BOOK  
SO IT WILL BE DELETED FROM HERE  RIGHT NOW LOOKING LIKE ENGLISH SECTION WILL BE REDUCED  
DOWN TO 16 PAGES AND THE FRENCH SECTION WILL START ON PAGE 17 FOLLOWED BY SPANISH SECTION  
Consumer Support.  
GE Appliances Website  
In the U.S.: GEAppliances.com  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts or even schedule service on-line  In Canada: www.GEAppliances.ca  
Schedule Service  
In the U S : GEAppliances.com  
Expert GE repair service is only one step away from your door  Get on-line and schedule your service at your  
convenience any day of the year! Or call 800 GE CARES (800 432 2737) during normal business hours  
In Canada, call 1.800.561.3344  
Real Life Design Studio  
In the U S : GEAppliances.com  
GE supports the Universal Design concept—products, services and environments that can be used by people of  
all ages, sizes and capabilities  We recognize the need to design for a wide range of physical and mental abilities  
and impairments  For details of GE’s Universal Design applications, including kitchen design ideas for people with  
disabilities, check out our Website today  For the hearing impaired, please call 800 TDD GEAC (800 833 4322)  
In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc  
Suite 310, 1 Factory Lane  
Moncton, N B  E1C 9M3  
Extended Warranties  
In the U S : GEAppliances.com  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still  
in effect  You can purchase it on-line anytime, or call 800 626 2224 during normal business hours  GE Consumer  
Home Services will still be there after your warranty expires  In Canada, call 1.888.261.2133  
Parts and Accessories  
In the U S : GEAppliances.com  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes  
(VISA, MasterCard and Discover cards are accepted)  Order on-line today, 24 hours every day or by phone at  
800 626 2002 during normal business hours  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may  
cause unsafe operation.  
Customers in Canada can order parts and accessories on-line at www.GEAppliances.ca, 24 hours every day, or by  
phone at 1.800.661.1616 during normal business hours  
Contact Us  
In the U S : GEAppliances.com  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including  
your phone number, or write to:  
General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc  
Suite 310, 1 Factory Lane  
Moncton, N B  E1C 9M3  
Register Your Appliance  
In the U.S.: GEAppliances.com  
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced  
communication and prompt service under the terms of your warranty, should the need arise  You may also mail  
in the pre-printed registration card included in the packing material  In Canada: www.GEAppliances.ca  
16  
Printed in the United States  
Printed on Recycled Paper  
 

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